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Christian Living Communities
We are a mission driven organization that identifies itself with our core values, standards of service and individualized care for our residents and clients.
We are proud to be an Equal Opportunity Employer. We respect the dignity and diversity of individual work force members and recognize the value of that diversity in our organization. It is our policy to comply with applicable federal, state and local laws governing Equal Employment Opportunity. Unlawful discrimination in employment because of race, color, sex, age, national origin, sexual orientation, ancestry, disability veteran status or other characteristics protected by applicable laws is strictly prohibited.
Important Information for You as an Applicant.
Our Hiring Process After you submit this application, you have one more step to go through before being considered for employment with CLC. Make sure you check your email for confirmation that we received your application, in that email will also be a link for you to click on to complete your assessment. Once your assessment has been matched to your application, you will receive another email that notifies you of what step you are in the process for consideration of interview for employment with CLC. We seriously look at the content of your application, resume and information provided. Please take the time to make your first impression count. We take whom we hire seriously. Our hiring process takes time. Do not expect a quick hire here at CLC. We strive to remain in contact with you via email about your employment status, but please understand that due to the volume of applications received, it is nearly impossible for us to reach out to each person individually via telephone. Please make sure you read the important information below regarding your rights as an applicant.
Fair Credit Reporting Act Disclosure As an applicant for employment with Christian Living Communities (CLC), you are a consumer with rights under the Fair Credit Reporting Act. In the event any of the following circumstances exist, CLC may choose to obtain and use information contained in either a consumer report or an investigative consumer report from a consumer reporting agency about you when: (1) considering your application for employment, (2) making a decision whether to offer you employment, (3) deciding whether to continue your employment (if you are hired), or (4) making other employment-related decisions directly affecting you. A consumer reporting agency is any person, which, for monetary fees, dues or on a cooperative nonprofit basis, regularly assembles or evaluates consumer credit information or other information on consumers for the purpose of furnishing consumer reports to others, such as CLC. A consumer report means any written, oral or other communication of any information by a consumer reporting agency bearing on your credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing your eligibility for employment purposes. An investigative consumer report means a consumer report or portion thereof in which information on your credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics or mode of living is obtained through personal interviews with your neighbors, friends or associates reported on or with others with whom you are acquainted or who may have knowledge concerning any such items of information. In the event an investigative consumer report is prepared, you may request additional disclosures regarding the nature and scope of the investigation requested as well as a written summary of your rights under the Fair Credit Reporting Act.
Our Holly Creek Community is looking for an OnCall/As Needed Concierge.
Our Concierge teams throughout our Communities are usually the first contact and quality experience that residents, guests, visitors and team members encounter each and every day in our Communities. This team of professionals is proud to provide excellent customer service to each and every encounter throughout the day. This schedule will include coverage for all 3 shifts-Day shifts, evening shifts, and overnight shifts.
We support growth and development of our concierge teams in a variety of capacities that fit their individual path. Just some of the benefits we provide include:
A work environment where you are encouraged to get to know and embrace residents and their family members.
The opportunity to be on a team with a team of professionals that values our and supports daily interaction with residents, visitors and fellow team members.
If you are looking to join a winning care team that prides itself in providing care the reflects dignity, respect and life enrichment you may want to read further for the job details and see if this is something you would like to apply for.
Hiring wage range for this job: Minimum $11.50 - Maximum $13.23 (based on experience - those with verifiable years and qualifying experience as well as excellent references may be considered for higher than the maximum wage).
Position Summary: Self-motivated; uses strong hospitality focus in serving as the first and central point of contact for service related issues. Answers resident questions and assists residents in making reservations for dining, travel, in home service referrals, dry cleaning depository, entertainment attractions, events, etc. Develops and delivers personalized service. Answers phone, manages in-house mail center and serves as a general referral source.
Basic Qualifications & Experience Sought:
Experience with and knowledge of multi-extension, multi-line telephone system is required.
Prior concierge or hospitality experience strongly preferred.
Able to display enthusiastic, energetic and exceptional communication skills.
Good organizational, follow up and follow through skills.
Must be able to read, write and speak the English language.
Must demonstrate a high level of sensitivity and interest in people.
Must successfully pass a criminal background check and drug screen.
Must have computer, email, word processing and basic spreadsheet skills.
Must be able to effectively respond in crisis situations.
Essential Duties of the Concierge I:
Screens incoming calls; takes messages and/or forwards calls as appropriate.
Greets and signs in all visitors.
Greets and provides directions or information to residents, visitors, guests and vendors.
Responsible for sorting and distributing incoming mail.
Provides clerical assistance as needed. Types letters of correspondence, memorandums, reports, forms, etc.
Receives event reservations, schedules guest apartment reservations and updates census, resident directory and birthday list.
Provides basic information to those inquiring about the community; ensures current marketing brochures are available.
Responds to Emergency Call System and building alarm system.
Responsible for administration of Stat Check System.
Responsible for periodic interior rounds to ensure building is secure.
Receives and processes work orders for the Community and manages office equipment supplies.
Provides effective and courteous service to all residents, guests and co-workers.
Handles resident emergency situations in the absence of the Resident Services Director.
Other duties as assigned.
Working Conditions and Physical Demands of the Job:
Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
Sits, stands, bends and moves intermittently during working hours.
Is subject to frequent interruptions.
Interacts with residents, family members and visitors frequently.